New Support Case

Case type

Contact emailWe use this address for case notices.

Name

CountryUse a two-letter ISO country code, such as CN or US.

Requester capacityFor example: account holder, depicted person, guardian, or authorized representative.

StatementExplain what happened, the outcome requested, and any relevant dates.

Content locatorProvide only a URL, project, generation, account, or message identifier. Do not paste or upload the media itself.

Optional evidence attachmentsUp to 5 files. Images: 20 MiB each. MP4/WebM: 200 MiB each and no longer than 120 seconds. Clean previews have metadata removed.

Upload only lawful evidence

Do not upload illegal media. Original evidence remains private; only files that pass the security scan can be previewed or downloaded.

Human verification unavailable

This form cannot be submitted because human verification is not configured. Use the email fallback instead.

If the online service is unavailable, email support@lamboai.app as a fallback. support@lamboai.app