Policy overview
How to raise a service, safety, privacy, or billing complaint.
Submit a complaint
Contact support@lamboai.app with your account email, relevant URL or task reference, a concise description, and the outcome requested. Do not send illegal media.
Review and escalation
We acknowledge a complaint within two business days and aim to provide a substantive response within ten business days. Timing may vary with urgency and complexity. You may request a second review if material evidence was missed.
The online case form does not accept attachments. If supporting files are necessary, open the case first and follow the secure instructions from our support team.
Questions about Complaint Policy?
Contact the Lambo AI support team and include any relevant account or report reference.
Open support centerEmail fallback: support@lamboai.app