New Support Case

Case type

Contact emailWe use this address for case notices.

Name

CountryUse a two-letter ISO country code, such as CN or US.

Requester capacityFor example: account holder, depicted person, guardian, or authorized representative.

StatementExplain what happened, the outcome requested, and any relevant dates.

Optional evidence attachmentsUp to 5 files. Images: 20 MiB each. MP4/WebM: 200 MiB each and no longer than 120 seconds. Clean previews have metadata removed.

Upload only lawful evidence

Do not upload illegal media. Original evidence remains private; only files that pass the security scan can be previewed or downloaded.

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If the online service is unavailable, email support@lamboai.app as a fallback. support@lamboai.app